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Q1: Can I use my China UnionPay card?
A: Yes, you can use your China UnionPay Card at some stores.
- This service is not available at all stores.
Q2: Where can I exchange foreign currency?
A: Foreign currency exchange is available at Travelex at the northeast entrance on the ground floor.
Q3: Will staff be able to help me in a non-Japanese language?
A: Some of our attendants will be able to serve you in English and/or Chinese. Also, certain stores have
some Chinese-speaking staff.
Q4: Can I use my credit card?
A: Yes, Visa, JCB, MasterCard and American Express cards are accepted.
Q5: Can I rent a stroller for my baby?
A: Yes. Free stroller rentals are available at the Information Desk on the 3rd floor.
There are 2 types of strollers.
Age range: 1 month up to 2 years
Age range: 1 month up to 4 years
- Only a limited number of strollers are available.
- Strollers cannot be reserved in advance. Please inquire at the Information Desk about availability.
Q6: Is tax-free shopping available?
A: Some stores offer tax-free shopping. More stores are planning to introduce tax-free shopping.
Q7: Is there a drugstore?
A: Yes, the drugstore Matsumoto Kiyoshi is on the 2nd floor.
Q8: Is there a loading/unloading zone for large buses?
A: There is a loading/unloading zone for large buses, but not a parking lot. Please use a parking lot nearby if you need to park.
Q9: Is there a Uniqlo?
A: Yes, Uniqlo is on the 5th floor.